Customer Care Executive Salary
A customer care executive is someone who deals with the queries, complaints and needs of a customer by offering them resolutions or trying to fulfill their prerequisites. Individuals who want to check Customer Care Executive Salary in India per month need to check from here.
Customer Care works as a central link between the organization and customer, pleasing both with his organizational services. Customer Service Executives can be hired by ITeS companies and work for their clients. So, candidates who want to check Customer Care Executive Pay Structure in India are at correct page.
Customer Care Executive Salary Structure in India:
There are various reputated companies in India which pay quite attractive salaries to Customer Care Executive. However, Customer Service Executive salary for someone may vary depending on a number of factors including industry, company size, location, years of experience and level of education.
A Call Center and Customer Service Executive earns an average salary of Rs 185,657 per year. You can get detailed information regarding Customer Care Executive Salary 2019 by scrolling down this page which is created by team of www.recruitmentinboxx.com
Customer Care Executive Salary
Customer Care Executive Salary Structure:
Companies looking for customer support executives usually prefer freshers whom they can train in their own ways. You can apply for Customer Support Executive or similar jobs right after completing your 10+2 level. Highest paying skills related with this job are Customer Relationship Management (CRM) and Oral / Verbal Communication.
| Customer Care Executive Salaries | Rs 106,991 – Rs 335,348 |
| Bonus | Rs 1,912 – Rs 50,290 |
| Profit Sharing | Rs 503 – Rs 198,659 |
| Commission | Rs 979 – Rs 119,195 |
| Total Customer Care Executive Salary | Rs 107,769 – Rs 351,008 |
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Essential Qualities to become Customer Care Executive:
- Superior communication
- Self-control
- The ability to be attentive & relate
- Patience
- Caring & willing to help
- Knowledge of the product
- Phone skills
- Okay with being managed
- Willing to go the extra mile
- Time Management Skills
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Customer Service Executive Salaries by Company
Some of the well-known companies hiring the customer support executives are Wipro, IBM, HCL Technologies and HSBC etc. Here is more on how they pay:
| Name of Companies | Customer Service Executive Salary |
| HSBC Holdings (12 HSBC Holdings Salaries) | INR 299,417 |
| HSBC Holdings (3 HSBC Holdings Salaries) | INR 19,600/mo |
| Serco Group | INR 14,100/mo |
| Infosys | INR 16,333/mo |
| IndusInd Bank | INR 21,944/mo |
| Reliance Communications | INR 8,203/mo |
| Tata Consultancy Services | INR 21,495/mo |
| ICICI Bank | INR 14,992/mo |
| Wipro Spectramind | INR 12,236/mo |
| AXA Business Services | INR 182,785 |
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Salary of a customer support executive based on Experience:
| Experience | Customer Care Executive Salary (INR) |
| Less than a year | 80342 – 185980 |
| 1-4 years | 84563 – 270991 |
| 5-9 years | 164129 – 376987 |
| 10-19 years | 198314 – 397550 |
Salary of Customer support executive based on Gender:
| Gender | Customer Care Executive Salary (INR) |
| Male | 119388 – 220963 |
| Female | 96086 – 261575 |
Salary of Customer support executive based on Degree:
| Degree | Median Salary ( INR ) |
| Bachelor’s Degree | 83085 – 319430 |
| MBA | 187267 – 240098 |
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Salary of Customer Support Executive based on Industry:
| Industry | Median Salary ( INR ) |
| Call Center | 92606 – 2981252 |
| BPO | 95467 – 302841 |
| Banking | 109668 – 391729 |
| IT | 100204 – 348148 |
| CRM/Customer Service | 90579 – 324281 |
Salary of Customer Support Executive based on City:
| City | Median Salary ( INR ) |
| Kolkata | 87462 – 259132 |
| Bengaluru | 107446 – 307691 |
| Delhi | 61825 – 279239 |
| Hyderabad | 95955 – 304102 |
| Mumbai | 96644 – 370648 |
| Chennai | 81172 – 313873 |
| Pune | 85788 – 298859 |
| Company | Customer Care Executive Salary (INR) |
| HCL Technologies Ltd | 119003 – 231000 |
| Wipro | 104106 – 152605 |
| IBM Global services | 99329 – 236987 |
| HSBC | 115314 – 309126 |
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Common Career Paths for Customer Care Executive:
- Operations Manager
- General / Operations Manager
- Marketing Manager
- Operations Manager
- Customer Service Manager
- Branch Manager, Banking
- Service Delivery Manager
- Business Development Manager
- Project Manager, Information Technology (IT)
- Regional Sales Manager
Final Words:
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